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There are two options when purchasing 24me Premium: monthly subscription and yearly subscription.

  1. Monthly subscription - auto-renewing monthly subscription.
  2. Yearly subscription - auto-renewing annual subscription. This subscription is usually substantially discounted.

5 Comments

  • Avatar
    Edward Willard

    If I want to do the annual subscription, will the charge come out of my Apple ID credit balance?

  • Avatar
    Jeremy Lindsey

    Yes. The charge is done by Apple, using the method of payment on file in your iTunes account.

  • Avatar
    Connie Lemmink

    How do I turn off automatic renewals?

    Answer: you can do that from your iTunes account > Subscriptions > 24me

     

  • Avatar
    Александр Скворцов

    I downloaded the app for a trial. In subscriptions, the appstore immediately canceled the subscription at the end of the trial period. As a result, the subscription was canceled, but the annual amount was debited. How do I get a refund? Thanks

    Answer: On the receipt you receive from Apple, there is a link to contact their support team. They can take care of refunds.

  • Avatar
    Michael Arcangel

    I downloaded the app not knowing it was a free trial and now I wish to cancel the auto renewal process. It’s not a subscription and is not listed.

     

    Answer: In case the app is not listed under your iTunes account's Subscription screen, it means that you didn't make a subscription purchase.

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